-4.7 C
Monday, January 23, 2023

Embassy Suites By Hilton Chicago Naperville

Mia Lindsey5 Years Ago Google

TK Traction Elevators – Embassy Suites by Hilton in Naperville, IL

Original check in staff was fantastic but the evening staff not so much. The pool was nice for my kids. The air conditioner in my room was very loud so I slept on the couch which was uncomfortable. I felt the room was nice but packed with oversized furniture. The bedroom was nice also. Over all the stay was fine

We Perform Checks On Reviewstripadvisors Approach To Reviewsbefore Posting Each Tripadvisor Review Goes Through An Automated Tracking System Which Collects Information Answering The Following Questions: How What Where And When If The System Detects Something That Potentially Contradicts Our Community Guidelines The Review Is Not Publishedwhen The System Detects A Problem A Review May Be Automatically Rejected Sent To The Reviewer For Validation Or Manually Reviewed By Our Team Of Content Specialists Who Work 24/7 To Maintain The Quality Of The Reviews On Our Siteour Team Checks Each Review Posted On The Site Disputed By Our Community As Not Meeting Our Community Guidelines

DG GExcellent staff, and great facilities. Would definitely stay there again. Loved the breakfast and daily happy hour. Want to recognize Kim Hamilton and the bartender Luis!!! Both were so friendly and hard working. The hotel provides complimentary shuttle service!Diana KWorst hotel stay everAfter checking into our room in the early afternoon, we came back late that night only to find other people had been given our room. We found this out after pulling all our stuff up to the room and down the hall, then our keys not working. We called the front desk who sent someone up and opened the door only to find other people inside then they had us wait to try and figure out what was going on, then came back with a new room assignment on a different floor. No apology. We had asked for a pack and play to be brought to the room earlier in the day and so of course now there was no pack and play set up. About 30 min later one arrived, only to find out it was broken. 30 more minutes and we finally had one. Way past when everyone shouldGrandTour467396breakfast needs improvementsHotel suite was great but breakfast needs improvements. The French toast was hard and stale. The tub had no rubber mat to stand up to take a shower and it was very slippery and dangerous. This took away the pleasure of taking a shower.Niti LGood Location for Business StayBlakeNYC123Vijay RExcellent Choice

John Smith5 Years Ago Google

My goto place to stay when I’m in Chicago. This is what you expect from an embassy and it’s a good value for the area. The staff like Will and Allison are really friendly and helpful. The rooms are nice and the floors are thick enough that you do not hear the people above you. Made to order breakfast is good. Rooms look new inside so I think it has been recently updated. There is a lot of decent places to eat very close by including the restaurant in the lobby. I’ve stayed here on probably 5 different occasions in the last 2 years by myself for business and also with the family when visiting the area. Fairly close to the outlet mall and fermilab. The rooms fill up quick here so book early. Quiet upscale area and convenient parking on the back side if hotel with door close to elevators. Even as low as the third floor the water pressure in shower wasn’t good. The AC worked well and they allow you to turn it down. It doesn’t shut off after detecting no activity.

Read Also: Homes For Sale In Hyde Park Chicago

Ralph Gray5 Years Ago Google

This is one of the best hotels we had stayed in Naperville, and we had been in a few in this area. Service is completely awesome and they have by far the best breakfast I had ever try in a hotel. Rooms are beautiful and very clean. Personnel is attentive and professional. If you’re looking for a very nice place to stay in this area, this is the place!!!

Guest Reviews For Embassy Suites By Hilton Chicago Naperville

Chicago Corporate video production Embassy suites in Naperville ...


Thank you for taking a moment to share your experience. We are happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.


Thank you for taking the time to share your experience about your recent stay at our property. We pride ourselves on providing a level of hospitality that surpasses expectations, and what youve experienced is not the type of interaction we want our guests to depart with. The conditions that you spoke of are not consistent with our standards, and an investigation has commenced to discover where we may have missed the mark. We want you to know that we hear you, and we will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future, to experience the growth that your feedback has generated.


Thank you so much for your review!! We hope you include us in your travel plans for the future!

Recommended Reading: Art Institute Of Chicago Exhibits

Andi Keusch4 Years Ago Google

Room not ready when arrived, despite checking in 24 hours prior online. Greeter at desk very unenthusiastically offered apology. Otherwise staff was very nice. Requested extra pillows and towels which never arrived. Breakfast and evening reception are a nice touch. Overall a clean, modern place to stay.

Carlos Murphy6 Years Ago Google

Nice hotel while in town for business. There are places to eat around the hotel and there is a restaurant in the hotel. Cook to order breakfast in morning, evening reception with wine, beer and light snacks. Had a little housekeeping issue and addressed to front desk and it was fixed immediately with a follow-up call from housekeeping manager. Hotel is quiet and service and staff friendly. Will come back.

Read Also: Chicago White Sox Account Manager

Kevin Shotas5 Years Ago Google

Stayed here as part of a large wedding party. Definitely a beautiful hotel and we had a well-kept and perfect room. Unfortunately did not get a chance to enjoy any of the amenities, but by looks of it, wouldve have been a great time. Also the hotel is in a great location right across the street from various restaurants.

Kelly Carrillo6 Years Ago Google

Embassy Suites Naperville, IL One King Bed Premium Suite Room 403

When we walked in our room held to its expectations. The bedroom was big, living room area was just the perfect size and the bathroom was huge. The rooms cleanliness was excellent. We had room service too. Food was delicious! My only concern was that there was stand up shower and no tub. We had a newborn with us so thankgoodness no major washings were needed. Husband and I went down for the complimentary drinks and snacks during dinner time. It was nice and relaxing. Breakfast was too notch! Hot and ready for your order!

Also Check: How To Get A Passport In Chicago

Guidelines And Standards For Reviews

These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They’re also applicable regardless of the comment’s tone.

Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please dont include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams.

Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.

All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.

Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.

Espy Danine5 Years Ago Google

Really like this hotel. It has a very elegant looking lobby area with open air aesthetic. The bar features daily specials and delicious items in the menu. In addition the hotel has many restaurants within walking distance near its vicinity, and if necessary there is a shuttle service offering rides to downtown Naperville. Also nice is its quick accessibility to the interstate so one can get back on the road or go into the city.

Don’t Miss: Doubletree By Hilton Hotel Chicago Alsip

Charles Vinci5 Years Ago Google

Stopped in for a weekend away with my partner, was very pleased with the cleanliness of the accommodations, and the composition of the room we rented. The kitchenette was a nice surprise, and suited our needs well. TV sets allowed for input change and external HDMI cords, which is a big plus in my book. Breakfast service was only a couple notches above a by-the-book continental spread, but the made-to-order omelets saved it. I still rated it as five stars since breakfast was complimentary, and it doesn’t feel right to knock an establishment because it’s freebies are low quality. Additionally, the lobby was gorgeous, and the bar seemed fully stocked. Would definitely stay again.

Nsha B6 Years Ago Google

Embassy Suites Chicago Downtown Chicago, Illinois, US

The hotel needs some maintenance TLC but the staff was phenomenal. Everyone we ran into was smiling and willing to assist. Cook to order omelets and full breakfast buffet choices are included with stay. Small pool but warm water and clean towels. They also have a nice sized lobby with comfortable seating. Lots of restaurants nearby as the one inside holds odd hours. They weren’t open until 5:30pm on Friday when we checked in.

Also Check: Papa Murphy’s Chicago Style Stuffed Pizza

Espy Danine6 Years Ago Google

This hotel strikes a good middle ground between being overly “modern” and having regular elegance one would expect from a Hilton hotel. Being a relatively newly built hotel, it has many enjoyable and inviting features such as a comfortable lobby area with many lounges and seating portions for one to catch up with the party one is traveling with. Equally entertaining is the complimentary happy hour and snacks, which help one unwind while traveling. The rooms themselves are up to date with nice homey amenities. Additionally the location of the hotel is within a big dining and entertaining area that includes a churrascaria type Brazilian restaurant, Italian restaurant, Beer bar, and many others. With proximity to the Interstate and just minutes from the downtown Naperville area, this hotel helps add a nice extra to a good trip

How Guest Reviews Work

Each review score is between 1 and 10. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Guests submit their subscores and their overall scores independently theres no direct link between them.

You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. To edit a review youve already submitted, contact our Customer Service team.

We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.

Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.

Ideally, we’d publish every review we get, positive and negative. However, we wont display any reviews that include or refer to :

  • Politically sensitive comments
  • Personal or sensitive info
  • Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
  • Spam and fake content
  • Any violation of our review guidelines.

An accommodation can reply to a review.

Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.

Recommended Reading: Should I Move To Chicago

Nick Ballam5 Years Ago Google

Convenient location right off the freeway in Naperville. Staff was friendly. Rooms are great with a very comfortable bed with a nice soft comforter. Really enjoyed the made to order breakfast. I had a custom omelette with tomatoes mushrooms bacon and cheese. They also have hot and cold buffet items. Each night they bring out light refreshments and have free drinks.

Delarren Young6 Years Ago Google

Walkthrough, Room 1424, Embassy Suites by Hilton Downtown Chicago

The hotel is near all of the entertainment and dining that’s only minutes away. There is a restaurant right across the walkway. The exit to the expressway is 1 minute or less away . After 11pm, the secondary doors to the hotel are locked. Excellent security if no one is around. Huge Parking lot and plenty of lighting. The breakfast in the morning, by itself, is worth $20.00. Nice Facilities too. Good Choice to stay…

You May Like: Best Take Out Food Chicago

About Embassy Suites By Hilton Richmond Hill

Embassy Suites is an upscale, full-service, all-suite hotel chain managed by Hilton Worldwide. It boasts of over 253 locations world-wide targeting both leisure and business travelers. It has another 46 properties in the pipeline. One of the most anticipated addition is the 229-room Embassy Suites in Gulf Shores, which is expected to open in the spring of 2022. The $85 million mixed-used development includes an 11,000 sq. ft. meeting space and a 7,800 sq. ft ballroom.

The hotel chain was a brainchild of the Holiday Corp., under the brand Holiday Inns in 1983. Its first hotel opened in 1984 in Overland Park. Six years after, Embassy Suites was sold to The Promus Companies, Inc., before it joined the Hilton Family in December 1999 with the merger of its new parent company with Hotels Corp. In 2009, it celebrated a milestone with the opening of the Embassy Suites Minneapolis – Brooklyn Center, its 200th hotel.

Embassy Suites is known for its two-room suites with a separate sleeping area and living area. It features an atrium-style layout and long indoor drops. Every guest gets to enjoy a complimentary Evening Reception with snacks and free made-to-order breakfast. Some scenes of the 2017 film Spider-Man: Homecoming was filmed at the Hilton Atlanta Perimeter Center Embassy Suites.

Isabella Davila5 Years Ago Google

When we got in to the bathroom there was no shower curtain, we had to ask for one and an employee acted as if we were criminals when we were eating our breakfast. She kept looking at us and walking by and looking at us after there was a misunderstanding she said we needed to check in for breakfast. We did then the looks and walking last with weird faces she was rude when speaking to us as well talking down to us if you will. Other than that issue my family and I enjoyed the room and food VERY MUCH.

Recommended Reading: Original Members Of Chicago Band

Embassy Suites By Hilton Chicago Naperville

  • A free area shuttle, an area shuttle, and an electric car charging station
  • A computer station, an elevator, and laundry services
  • Guest reviews say good things about the breakfast, helpful staff, and location
  • Egyptian cotton sheets and sofa beds
  • Bathrooms with designer toiletries and hair dryers
  • 42-inch flat-screen TVs with premium channels and first-run movies

Frequently Asked Questions About Embassy Suites By Hilton Chicago Naperville

#southasianevent #southasian #napervilleweddings #naperville # ...

What forms of payment are accepted?

Embassy Suites by Hilton Chicago Naperville accepts credit cards.

How is Embassy Suites by Hilton Chicago Naperville rated?

Embassy Suites by Hilton Chicago Naperville has 3 stars.

What days are Embassy Suites by Hilton Chicago Naperville open?

Embassy Suites by Hilton Chicago Naperville is open Mon, Tue, Wed, Thu, Fri, Sat, Sun.

Read Also: Enterprise Car Rental Chicago Locations

Arielle Alvin5 Years Ago Google

Paid for a romance sweet. Not thing additional was provided than the normal premium rooms. Only one robe for the couple. Only showers no bath or hot tub. The pool was nice. Breakfast was ok. The free drinks and snacks was a nice touch and the hotel was pretty quiet. Beds were extremely comfy. Front desk is very friendly as well as other staff. Beautiful building.

Armil Biag5 Years Ago Google

We had our company meetings there for three days. They were consistently slow on refilling the coffee. One of the main meals for lunch was pizza and the quality did not do a great job representing Chicago… It was cafeteria style pizza. The lunch boxes were terrible. We asked for one power strip and they said it cost $25.

Don’t Miss: Fast Food Restaurants In Chicago

Standard Prices By Room Type For The Next 60 Days

Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check rates Check ratesAARP Member Rate 1 King Bed 1 Room Premium Studio Suite Includes WiFi and in Suite Drinks Snacks Check rates

Popular Articles
Related news