Jake Cottingham4 Years Ago Google
Great experience, hotel was currently under renovations however I could not fault them for doing upgrades like most unreasonable people writing reviews. The beds are very comfortable, the rooms were nice and clean and the staff was very polite and helpful. To put the icing on the cake the breakfast was free and the hotel even had a free happy hour! I would definitely stay here again. There were no pillow on the pull out couch but all I had to do is call down for some and they were there in 5 min. Room service was super fast too! Nothing but positives. The only negative was it is tough to find the entrance to this hotel but that was mostly due to GPS complications and the entrance is in a dark location!
Edward May5 Years Ago Google
Wonderful jacuzzi wonderful pool. As I said before perfect location for anybody visiting the Chicago area on business or pleasure hop skip and a jump to two of the major expressways from its location. Very good food very good room service and reasonably priced, as far as room service goes. Nice rooms!!!
Scott Laidler5 Years Ago Google
Very nice hotel close to Woodfield Mall and Legoland. Only wish I knew ahead of time that the hotel was being renovated. But overall, It was a nice stay. Rooms are immaculate and spacious especially traveling with two children. My son loved the pool and the extended hours. Breakfast was great both mornings we were there and there was a lot to choose from. Employees were very pleasant and were prompt with anything that we needed.
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Darryl Brownell5 Years Ago Google
Even though the place was under renovations, the place was very enjoyable. I normally speak lowly about breakfasts, but this was the best ,continental breakfast I’ve ever had. Had many choices to choose from and they even had stuffed pancakes. Very nice and enjoyable. The 4 stars is only because did renovations… when finished, should get 5 stars
Lorileigh Moreland4 Years Ago Google
The staff at the embassy has been fantastic! I have a service dog. And in today’s world, that often seems to create drama. I appreciate the professionalism that the hotel dealt with my circumstance of a guest requiring me to move because she was allergic to my dog. I am very accommodating and understanding of people’s allergies, fears, and religious beliefs surrounding dogs. But once in awhile, it’s a circumstance where I can’t accommodate. The staff was professional and empathetic in dealing with the situation. a situation which is not an everyday occurrence I’m sure.
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Mike Harroun5 Years Ago Google
Easy to find and located close to mall. We had a suite that was nice and roomy to stay in. Inside of hotel was beautiful and we really liked the glass elevators. Free drinks and snacks for happy hour was a nice touch. The breakfast to order was one of the better ones we have ever had. The only negatives were they ran out of towels for pool and our toilet paper was not fully supplied and we had to ask for more. Overall experience was good I would stay again.
Jennifer Davenport5 Years Ago Google
Wonderful staff, clean & spacious rooms! Close to everything. Complimentary breakfast is great, we got omelets made right in front of us, lots of options. Plenty of parking. My son loved “cocktail hour”, they bring out popcorn machine and have snacks. The hotel was under renovations yet our stay was undisturbed by any of it. We were worried about noise from others bc rooms face out to common area, but the room was quiet! Great stay overall.
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Frequently Asked Questions About Embassy Suites By Hilton Chicago Schaumburg Woodfield
What forms of payment are accepted?
Embassy Suites by Hilton Chicago Schaumburg Woodfield accepts credit cards.
How is Embassy Suites by Hilton Chicago Schaumburg Woodfield rated?
Embassy Suites by Hilton Chicago Schaumburg Woodfield has 3 stars.
What days are Embassy Suites by Hilton Chicago Schaumburg Woodfield open?
Embassy Suites by Hilton Chicago Schaumburg Woodfield is open Mon, Tue, Wed, Thu, Fri, Sat, Sun.
Donald Overlander5 Years Ago Google
This place is going to be amazing, when we stayed they were under construction…and they are redoing EVERYTHING. The rooms easily meet my expectations of an Embassy, and the overall interior had a surprisingly unique and upscale feel.DURING construction they still managed a High quality breakfast experience which is one of the draws for my family of 6.
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Greg J4 Years Ago Google
Multi year renovation still hasn’t been completed. Some of the basics missed but it’s looking good.Still need to work out the ACs, hot water issues, finish painting and update the switch plates, outlets and switches. For the amount of money spent, those are minimum but will definitely finish it off.
Chatham Anderson6 Years Ago Google
My family has been staying at this hotel every year for over a decade. The hotel is frequently renovated to stay modern. They always have excellent services including clean rooms, friendly staff, and one of the best complimentary breakfasts I’ve had at an Embassy Suites. With close proximity to Palatine and Arlington Heights, it is very easy to visit the surrounding area. I can’t imagine staying any where else.
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Embassy Suites By Hilton
- Ranked #6 for hotels in Schaumburg
- “Great Price and wonderful free full breakfast!”
- Dejiah BroadenFebruary 17, 2016I loved it, the atmosphere, the food, the recreational facilities. The employees, everything was amazing, me and my man spent Valentine’s day there and it was amazing.
- Amanda JeanApril 17, 2012Been here 5+ timesFree drinks and snacks from 1730 – 1930 hours… get the sangria it’s awesomeUpvoted 5 days ago
- Sarah WilsonDecember 24, 2012Been here 10+ timesThe people Who work here are exceptionally kind. Wonderful rooms. Superb service! Stay here you wont be disappointed!!!
- Billy FinnornJanuary 12, 2012Been here 5+ times
- Caitlin MarieSeptember 25, 2011Don’t sleep on the pull out, you get woken up every 5 min by the loud noises of others in the hall and lobby
- Anna EOctober 19, 2014Great Price and wonderful free full breakfast!
- Erin PerryAugust 3, 2013You will get yelled at for anything and everything. Felt like an infant.
- Traveler LloydSeptember 3, 2011The drinks are free from 5:30-7:30pm, makes this place great.
- Benjamin CampbellOctober 25, 2011I’ve never met more accommodating staff in a very clean and quite hotel.
Christopher Kell5 Years Ago Google
Excellent experience. Competent and friendly staff. Provided shuttle service to convention center whenever needed and with a smile. Great complimentary breakfast and happy hour with open bar. Stayed during a competition at convention center where many dancers had to leave before the hotel’s normal breakfast hours–so they opened the full breakfast early for us. Had friends in nearby hotels who did extend the breakfast hours for their patrons. Two big TV’s in every suite with high definition channels. Recently renovated rooms, very pleasant and clean. Noise buffering in rooms was also top notch. Hot breakfast choices extensive: Stuffed pancakes, waffles, scrambled eggs, Denver Omelette, patty sausage, link sausage, bacon, biscuits and gravy, potatoes.
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Kyle Harriger5 Years Ago Google
I feel I should be up front and say I gave this place of 5 Stars not because it was insanely good but because they didn’t do anything wrong and they deserve a five stars for quality. nothing really stood out at the location that being positive or negative. The beds were clean the staff was pleasant and easy to work with. The check-in was a little bit long but nothing major I’ve seen far worse in general. if you were looking for somewhere safe and pleasant to stay this is definitely the place for you. They have a fairly good breakfast compared to some and they have the standard scrambled eggs sausage bacon pancakes very nice but I still felt like there was something just normal about it. this could be I just travel too much of late as I said I have nothing negative really to say, it was a very good stay with very good service.
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Alex Baar4 Years Ago Google
Your typical Embassy Suites. It’s been remodeled inside in common areas, but rooms are still underway in renovation cycle. Large rooms compared to most hotels. The location is excellent, near freeways and local shops and restaurants. Biggest issue, looks like a dump from outside. Definitely needs the exterior renovated to match the interior.
Nikki Sherman6 Years Ago Google
The suite was smaller than represented. I was assured that it was the correct room, but the square footage listed online did not line up with the size of the actual suite. I paid for a suite for 6 adults, it had a table with seating for 3. The beds were oversize twins, and the sofa bed was larger than the other two. The room itself was not ready when I received the key, housekeeping had only done some of the cleaning. The refrigerator was missing a door rack, making it unusable. The sofa was stained, as were the chairs at the dining table. Pros: rooms were fairly noise proof. The complimentary breakfast was nice and the Commons was very nicely done and pleasant to visit. They have swim times from 10pm-12 which are adults only.
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Sydnie Montgomery5 Years Ago Google
I recently stayed here again after a number of years. The interior has been updated recently, giving the place a fresh feel. The staff is accomindating and professional. The complimentary happy hour was a little underwhelming but replenished quickly. The breakfast buffet has a nice variety, but it is a breakfast buffet.
Brian Strickler4 Years Ago Google
Large hotel with 7 stories. We did a weekend trip to Chicago for some shopping and stayed the night here. They have free drinks at happy hour from 530-730. I tried to buy some milk at the front desk for my 1 year old and the receptionist just had another worker fill up my sippy cup for free. The rooms are great, especially if you have kids.
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Ashley O5 Years Ago Google
No real complaints. Came for a vendor conference. Room was clean, king bed was very comfortable, nice hot water in the shower. Appliances all worked although the refrigerator kept freezing my water and drinks even though there’s no freezer section. Happy hour was nice also with free drinks and appetizers.
Benjamin Schwartz6 Years Ago Google
The hotel is in the process of renovating the lobby and rooms, but that didn’t have an impact on my stay.I had a newer room and it was very nice. The evening reception had delicious snacks and complimentary drinks with a very friendly bartender. Breakfast had a good selection and the cooked-to-order omelettes were fantastic.
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Guest Reviews For Embassy Suites Chicago
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Dear Michaelina,Thank you for your sincere compliments regarding our property and especially our staff. We work hard to ensure that our guests can enjoy every aspect of their stay and leave feeling refreshed! We’re glad to hear that we succeeded in making your stay a great one. Please come back and visit us again soon!
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Hello Devon – I am sorry you were disappointed with your stay. We are following all CDC and State guidelines for social distancing and safe practices concerning our pool. Hot tubs are not allowed per the State at this time and we are limiting the amount of guests that can be in the pool area – that is why we have a sign up sheet so everyone can enjoy the pool while maintaining a safe distance. We are one of a few hotels that even have the pool open for guests and will continue our safe practices. Our breakfast is also within both Hilton and State guidelines for the safe handling of food. Our traditional Embassy Buffet had to be amended to ensure the safety of all of our guests and associates – but we wanted to ensure our offering was more of the items our guests have come to expect while staying at an Embassy. We have had very positive feedback as most guests are delighted we are offering a hot breakfast option.We do hope you understand we are all trying to navigate through this very unsettling time and trying to find the new normal in a time that nothing is normal. We do hope to see you again if your travels bring you back to the area.
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Nancy Nelms5 Years Ago Google
We recently made a last-minute decision to go to Chicago for a weekend. A few years ago we spent time at the Embassy Suites and just loved it. We were excited to find a good deal through TripAdvisor for $79 a night. It’s a great deal because the breakfast are amazing and really you can eat enough in order to skip lunch and save some money. It’s located in the heart of a lot of great shopping in Schaumburg and close to freeways to get anywhere you need to go. The suite was clean and it’s nice to have two separate rooms in case you need to split up. It was a full house but breakfast went smoothly & quickly. There was a variety between Saturday & Sunday, so we were quite happy.We will always go to Trip Advisor to look for deals for Embassy Suites.
Lindsey Robinson6 Years Ago Google
This hotel is currently being renovated, I don’t like being blind sided after booking. This entire hotel is being MAJORLY renovated and doesn’t give you the glamorous feel like the other Embassy suites we have stayed at. I understand the renovation and glad they are doing it but, maybe not do the entire hotel all at once. Our room was dusty, musty and just felt dirty. The plaster was cracked and falling off the ceiling in the bedroom, our room should not be used. Staff was friendly and inviting, that was nice. We have stayed at lots of Embassy Suites and will continue to do so, just a little heads up would have been nice.
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Daniel Tucker3 Years Ago Google
Overall satisfied with this hotel. The room was clean, blankets and towels were also clean. Breakfast was great. I really enjoyed the free drinks and snacks in the evening. Cons: Wifi was horrible… it worked, but was very slow most of the time. My room was never warm enough to be comfortable. The thermostat maxes out at 70-something, but there’s no way it was over 70 deg in my room.
Ashley Sinclair5 Years Ago Google
The staff was helpful in booking process, helping to overcome the quirks caused by the online booking system. All items I’d requested to be in the room — games for kids, a crib and extra towels — were there on arrival. The front desk was nice enough, if not warm, during check-in. The place is undergoing construction, but it didn’t affect us. They weren’t working on weekends so we got to sleep in. The pool was still accessible. Breakfast was fine, except any bread-like item . Lines were long and juice, bacon or donuts were not quickly replaced. Overall, it was fine, but get a discount if going while under construction.
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Amenities And Hotel Policies
- Accessible concierge desk
- Accessible exercise facility
- Accessible guest rooms with mobility features with entry or passage doors that provide 32 of clear width
- Accessible hotel restaurant
- Accessible parking spaces for cars in the self-parking facility
- Accessible public entrance
- Accessible route from the accessible public entrance to the accessible guestrooms
- Accessible route from the accessible public entrance to the registration area
- Accessible route from the hotels accessible entrance to the meeting room/ballroom area
- Accessible route from the hotels accessible public entrance to at least one restaurant
- Accessible route from the hotels accessible public entrance to the business center
- Accessible route from the hotels accessible public entrance to the exercise facilities
- Accessible route from the hotels accessible public entrance to the spa
- Accessible route from the hotels accessible public entrance to the swimming pool
- Accessible swimming pool
- Accessible transportation with advance notice
- Assistive listening devices for meetings upon request
- Closed captioning on televisions or closed captioning decoders
- Public Areas/Facilities accessible for physically challenged
- Serv support animals welcome