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First Chicago Insurance Company Phone Number

Bottom Line: Is First Chicago Insurance A Good Company

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First Chicago Insurance Company is a below average insurance company, given its high availability and high number of customer complaints.

I will never recommend this company. I took my truck to Midas muffler and they crashed it. They refused to give me there insurance info. So I thought my insurance would go after them. So Ive been dealing with this since October and not getting nowhere. They wont return phone calls nor stand up for their clients. Crappy service

This company is a joke. Our granddaughter is on our insurance, and she was involved in a accident that was not her fault. Police faulted the other driver. They are holding our check as the car was totaled. It has been 4 weeks and we have had to make all the calls to this worthless company. They did not pay for the rental coverage that we had, nor are they paying the towing bill that we had. They said that until they speak to the person that caused the accident. Then they told us we had to track the person down and get their address and phone number. Our Agent Jeff Burkett did NOTHING to help us deal with First Chicago. Your better off to not pay these scam artist and drive without insurance then pay these worthless pukes. Rating them a 1 is TOO HIGH unless it is a negative -1

Online Payment Option #2

Your policy # begins with TXM.

Please note: New customers paying online must register on a personal computer. However, you may use smart phones after the initial registration process is complete. You can also make a payment through our automated phone system at 708-552-4400 or 800-388-9001 option 1.

How Does It Work

Just dial the toll free 1-888-262-8864 phone number or fill out the when you have a claim to report. Representatives are available to assist you anytime day or night. The representative will take the initial information regarding your loss and refer the loss information to one of our local claims representatives. The local claims representative will follow-up with you on the next business day.

We strive to provide excellent customer service. We welcome your feedback in regards to your claim experience. Please contact our Claims Feedback line at 1-708-325-5175.

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Bankrate follows a strict editorial policy, so you can trust that were putting your interests first. All of our content is authored by highly qualified professionals and reviewed by subject matter experts, who ensure everything we publish is objective, accurate and worthy of your trust.

Our insurance team is composed of agents, data analysts, and customers like you. They focus on the points consumers care about most price, customer service, policy features and savings opportunities so you can feel confident about which provider is right for you.

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How First Chicago Engages Innovates And Grows Efficiently

First Chicago Insurance Company Phone Number / Numbers ...

P& C insurer First Chicago Insurance Company has, since its founding in 1920, responded to the changing exposures and needs of its independent producers by adding niche insurance products such as Contents PLUS Renters, Transportation Network Coverage, and Short Term Health insurance to enhance their Personal lines offerings.

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First Chicago Insurance Company

About the Business

First Chicago Insurance Company is an established, regional insurance carrier that has been providing dependable coverage and service to its policy holders since 1920. As a Property & Casualty insurer, we specialize in Personal Auto Insurance, while also offering Commercial Auto and Artisan General Liability coverage in Illinois and Indiana. Our vision has always remained the same to be an insurer that consistently exceeds expectations by combining unparalleled experience, friendly service and a relentless desire to improve.

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First Chicago Auto Insurance Review Highlights

Top Discounts defensive driving discount, multi-car discount, and paid in full discount.

Basic Coverage Options Bodily injury liability, property damage liability, personal injury protection, medical payments, comprehensive, collision, and uninsured/underinsured motorist.

Extra Coverage Options rental reimbursement coverage and roadside assistance.

Other Specialty Auto Insurance commercial car insurance.

Unlike some competitors, First Chicago Insurance Company does not sell homeowners insurance.

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Compare First Chicago Insurance To

Companies are selected automatically by the algorithm. A company’s rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user’s rating, number of resolved issues, number of company’s responses etc. The algorithm is subject to change in future.

Online Payment Option #1


Your policy # begins with IAG, IAV, ILV, ILS, INA, INV, PAL, PAN, MOA, MOE, MOV, KSA, IGL, AGL, UIS, UIV, WIM, UAR, URI, URV, USI, URS, IPV, KSM or KSB.

Please note: New customers paying online must register on a personal computer. However, you may use smart phones after the initial registration process is complete. You can also make a payment through our automated phone system at 708-552-4400 or 800-388-9001 option 1.

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First Chicago Insurance Profile And History

First Chicago Insurance Company , whose roots trace back to 1920, is celebrating its 100th anniversary. Over the timespan, FCIC has evolved into a multi-line carrier, now offering General Liability, Workers’ Compensation, and writing various classes of Commercial Auto, in response to the needs of the commercial segment. In personal lines, FCIC has responded to the changing exposures and need s of their independent producers by adding niche insurance products such as Contents PLUS Renters, Transportation Network Coverage, as well as Short Term Health insurance to enhance their personal lines offerings. FCIC currently offers insurance via independent agencies and the Internet throughout Illinois, Indiana, Iowa, Kansas, Louisiana, Missouri, Pennsylvania, Texas, and Wisconsin.

How We Make Money

The offers that appear on this site are from companies that compensate us. This compensation may impact how and where products appear on this site, including, for example, the order in which they may appear within the listing categories. But this compensation does not influence the information we publish, or the reviews that you see on this site. We do not include the universe of companies or financial offers that may be available to you.

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First Chicago Insurance Overview

First Chicago was established in 1920, and their top priority is customer satisfaction. Their headquarters is in Chicago, and they serve both Illinois and Wisconsin. In the 100 years that they have done business, they’ve only had 5 presidents! And in the last 5 years, they have grown roughly 15% every year.

They offer a range of insurance plans, perfect no matter your needs.

Choose from their basic liability only protection, comprehensive, collision, towing and rental. They also offer a range of payment options, whether you want to pay for your policy upfront, pay monthly or quarterly.

First Chicago Insurance Company Review

First Chicago Insurance Company Phone Number / Numbers ...

First Chicago Insurance Company is a below average car insurance company, given the combination of its poor customer service and the fact that its only available in 13 states, including: Illinois, Pennsylvania, and Texas. First Chicago Insurances NAIC rating is 10.18, which means it has a lot more customer complaints than the average competitor, adjusted for size.

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No One Answers Nobody Returns Calls No Responses To Email Inquiries Is This A Real Company

Tried calling this company to get quotes for auto insurance coverage. The first time I called, I waited for 21 minutes then was automatically cut off. I called back and the call was dropped a second time after waiting 16 minutes. Their website says they’ve been in business since 1920. Kinda seems like they’ve still got some of the same employees who were running the company in the 1920s! Hello, is anybody home at First Chicago??? If I can’t even get quotes on a policy I sure don’t want to be the one trying to file a claim with this place!

First Chicago Insurance Discounts

First Chicago offers a variety of discounts to lower your rates further.

Here are some discounts you may be eligible for:

  • Advance Quote Discount: Buy your insurance policy before your coverage is set to start for this discount.
  • Anti-Theft Discount: Available if your vehicle is equipped with anti-theft devices.
  • Defensive Driver Discount: Taking a defensive driver course qualifies you for savings.
  • Driving Record Discount: Earn a discount based on your good driving record.
  • Good Student Discount: Get rewarded with a good student discount if you or someone on your policy has good grades.
  • Homeowners Discount: Homeowners receive a discount on their auto insurance.
  • Multi-Car Discount: Receive a discount for insuring more than one vehicle with First Chicago.
  • Paid in Full Discount: Pay your premium in full and save money.
  • Renewal Discount: Renewing your policy with First Chicago makes you eligible for a loyalty discount.
  • Prior Insurance Discount: Earn this discount if you switch to First Chicago Insurance from a different insurance company.

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